Privacy Policy

Angelic Designs by Laura Last updated: 29 June 2026

At Angelic Designs by Laura, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website, contact us, place an order, or buy from us.

1. Who we are

Angelic Designs by Laura sells handmade angelic gifts, personalised keepsakes, Angel Boxes, hearts, wings, zodiac gifts and other handmade items.

For privacy questions, you can contact us at:

Email: adblaura12@gmail.com

Website:www.angelicdesignsbylaura.com

2. What personal information we collect

We may collect the following information when you contact us or place an order:

• Your name 
• Email address 
• Telephone number, if provided 
• Delivery address 
• Billing address, if needed 
• Details of the item or gift you would like to order 
• Any personalisation details you choose to provide 
• Messages sent through our website contact form, email or social media 
• Payment confirmation details 

We do not store your full card details. Payments are handled securely through third-party payment providers such as PayPal.

3. How we collect your information

We collect personal information when you:

• Fill in a contact form on our website 
• Contact us by email, phone or social media 
• Place an order 
• Request a personalised item 
• Buy a gift card 
• Ask for information about prices, colours or available items 
• 
  

4. Why we use your information

We use your personal information to:

• Respond to your enquiry 
• Process and complete your order 
• Create personalised handmade gifts 
• Arrange delivery or collection 
• Send order updates 
• Deal with questions, refunds or problems 
• Keep basic business and tax records 
• Improve our products and customer service 

We only use your information where we have a lawful reason to do so, such as fulfilling an order, responding to your enquiry, meeting legal obligations, or where you have given consent.

5. Payments

If you make a payment through PayPal or another payment provider, your payment information is processed securely by that provider.

We do not receive or store your full card or bank details.

Please check PayPal’s own privacy policy for more information about how they handle your payment information.

6. Personalised gifts

If you order a personalised item, we may need details such as a name, wording, colour choice, message, date or other information you would like included.

Please only provide the personal information needed for your order.

7. Who we share your information with

We only share your personal information where necessary. This may include:

• Payment providers, such as PayPal 
• Delivery companies or postal services 
• Website hosting or website support providers 
• Professional advisers, such as an accountant, if required 
• Legal or regulatory authorities, if we are required to do so 

We do not sell your personal information to anyone.

8. How long we keep your information

We only keep your personal information for as long as needed.

Order and payment records may be kept for up to 6 yearsfor tax and accounting purposes.

General enquiries that do not lead to an order will normally be kept only for as long as needed to respond to you, unless ongoing communication is required.

9. Marketing

We will only send you marketing emails if you have agreed to receive them.

You can ask us to stop sending marketing messages at any time by contacting us.

10. Cookies

Our website may use cookies to help it work properly, improve your browsing experience, understand how visitors use the site, and support features such as online payments or contact forms.

You can change your cookie settings in your browser at any time.

11. How we keep your information safe

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

However, no website or online service can be guaranteed to be completely secure, so please take care when sending personal information online.

12. Your rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

• Ask for a copy of the personal information we hold about you 
• Ask us to correct inaccurate information 
• Ask us to delete your information 
• Ask us to restrict how we use your information 
• Object to how we use your information 
• Withdraw consent where consent is used 

The ICO confirms that privacy notices should include people’s information rights and explain how they can raise concerns. 

13. Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to help.

You also have the right to complain to the Information Commissioner’s Office, which is the UK data protection regulator. 

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.